Responsible Gambling

At BoyleSports, we want you to have a fantastic time enjoying our gaming options, whether online or in our shops. We’re committed to promoting the sensible use of our services and encourage all players to approach gambling with caution.

Gambling should be a fun activity, much like going out for dinner or catching a movie. That means the money you use should come from your leisure budget, not funds set aside for essentials.

We’ve put together some advice to help you keep gambling enjoyable and balanced. If it ever stops being fun, know that we provide tools to help you regain control, and there are confidential organizations ready to assist you.

Keeping It Fun

See gambling as entertainment, not a way to earn cash. Don’t chase after losses, and only wager what you’re prepared to part with.
Ensure gambling doesn’t disrupt your daily life or obligations. If it starts to, it could be a red flag.
Set clear boundaries for how much time and money you’ll spend before you begin. When you hit those limits, call it a day.
Struggling? Use our LIMITS feature to cap your spending, or step away with Take a Break or SELF-EXCLUDEoptions.

How We Can Support You

BoyleSports is here to help you stay on top of your gambling so it remains a positive experience. Check out these features designed to keep things responsible:

Account History: Monitor your bets, deposits, withdrawals, and balance anytime. Your current balance is always displayed at the top when logged in.
[Link to Account History]
Spending Limits: Pick a budget you’re okay with before you play. This acts as a safeguard if you lose track of your spending. Adjust daily, weekly, or monthly limits in your account under the Responsible Gambling section. Lowering a limit takes effect right away, but raising or removing it comes with a 24-hour delay. UK players need to confirm again after the wait. If we’ve set a temporary limit on your account, just get in touch to change it.
Time Reminders (UK Only): Set alerts to keep tabs on how long you’ve been playing.
Short Break: If the fun fades or luck isn’t on your side, take a pause to reflect. Close your account for anywhere from 24 hours to 6 weeks via the Responsible Gambling tab or by contacting us. While on break, your account stays locked, and we’ll do our best to stop new accounts from being opened. You’ll also be off our marketing list. If you’re on our app or social media, consider muting notifications.
[Link to Take a Break]
Longer Break (Self-Exclusion): Need more time away? Self-exclude from all our platforms for 6 months to 5 years. Set this up in your account or reach out to us. During this period, deposits and account access are blocked, and we’ll work to prevent new sign-ups. You’ll be removed from promo emails too. Tweak your app or social media settings to avoid our updates.
[Link to Self-Exclusion]
We recommend excluding from other gambling sites you use. UK players can try GAMSTOP to restrict access to licensed online gambling platforms for a set time.
Gambling Budget Tool: Wondering about your spending habits? Our calculator helps you figure it out and compare.
Gambling Safety Test: Curious if your gambling’s healthy? Take our quick, free, and private quiz.

Questions about these tools? Contact our Customer Service Team:

Ireland: 1800 22 00 66
UK: 0800 22 00 66
International: +353 42 939 3168

Staff Training & Underage Protection

Staff Training: Our shop and support staff are thoroughly trained in responsible gambling practices to assist you better.
Underage Protection: We run automatic age and ID checks when you join. If we can’t verify you’re over 18, we’ll need a physical ID within 72 hours. You can help by keeping your login info secure and signing out after use, especially around kids. Tools like Net Nanny or CyberPatrol can also block gambling sites on shared devices.

Help When You Need It

Problem gambling is when you can’t stop, even when it’s hurting you. Not sure if it’s an issue for you or someone else? Ask yourself:

Do you skip work, school, or college to gamble?
Is gambling a way to dodge boredom or stress?
When you’re out of cash mid-gamble, do you feel panicked and eager to play again?
Do you bet every last cent, even money for basics?
Have you tried quitting but couldn’t stick to it?
Do you hide how much you gamble?
Has anyone called out your gambling habits?
Have you borrowed or taken money to keep gambling?
Do you hoard “gambling cash” instead of spending it elsewhere?
Are friends, family, or hobbies taking a backseat to gambling?
After a loss, do you rush to win it back?
Does stress push you to gamble?
Has gambling left you feeling down or hopeless?

More ‘yes’ answers mean it’s worth taking a closer look. If gambling’s becoming a problem, these confidential services can help:

GamCare: Offers judgment-free support in the UK. Call 0808 802 0133.
GamblingCare: Irish support online, by phone, or in person at GamblingCare.ie.
BeGambleAware: Raises awareness and aids problem gamblers. Visit their site or call 0808 802 0133 (UK).
Gamblers Anonymous: A global network for those tackling compulsive gambling.
Gambling Therapy Helpline: Worldwide online help in many languages.

Extra Steps for Safety

Blocking Tools: Add barriers to gambling sites with:
- BetBlocker: Free, blocks over 85,000 sites in minutes.
- Gamban: Stops access and offers recovery resources.
- Talk Ban Stop: UK helpline with tools like Gamban and GAMSTOP for exclusion.
Payment Blocks: Some banks can halt gambling transactions. Ask your bank if this could help you. UK info available via GamCare: [Link].
Online Security: We use 128-bit SSL encryption for safe payments (see our Privacy Policy), plus advanced firewalls and anti-fraud checks to protect you.